Help Center

Everything you need, in one place.

Common questions

How to use the wrap, fit, charging, cleaning, safety information and returns are all answered on our FAQs page.

Track your order

You will receive a tracking link by email as soon as your order ships. You can also check the status of any order by logging into your account.

Shipping

Processing and delivery times are set out on our Shipping Policy page.

Returns and refunds

Every order comes with a 30-day money-back guarantee. If the Reliovana Hand Massager is not making your wrists feel better after a month of daily use, send it back for a full refund — no restocking fee. See our Refund Policy for how to start a return.

Still need a hand?

Reach us through the Contact page. A real person reads every message and we aim to reply within one business day.

Safety information

The Reliovana Hand Massager is a general wellness and personal comfort device. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or medical condition. Do not use it if you have a pacemaker, defibrillator or other implanted electronic medical device, are pregnant or may be pregnant, have epilepsy, a seizure disorder or a heart condition, have a circulatory or blood-clotting disorder or a metal implant in the area, or have broken or irritated skin where the wrap sits. If you have persistent or worsening symptoms in your hands or wrists, please speak with a qualified healthcare professional.